Jira Service Management

{"xsrfToken":"18c506d2fae8c4bfcc7b025035f6d82685f558a6_lout","branding":{"id":"8","key":"jcs","name":"JASCO Customer Service","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#a65021","headerLinkHoverBGColor":"#a65021","headerBadgeColor":"#a65021"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b76c878-3aa5-4035-84c2-c3392dedd97c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDJhNmEzNC1hYmZiLTRhYzUtOTc0Zi1hZTcyNGUzZjhmOWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliNzZjODc4LTNhYTUtNDAzNS04NGMyLWMzMzkyZGVkZDk3YyI6WyJyZWFkIl19LCJleHAiOjE3Mzg0Mzk2MzgsIm5iZiI6MTczODQzOTAzOH0.iJ8uDr2ett9X4Ae_iKbEdYtr1LA-lQ5MFAQtGl9O8FY&client=302a6a34-abfb-4ac5-974f-ae724e3f8f9d&mode=fit","logoId":"9b76c878-3aa5-4035-84c2-c3392dedd97c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the JASCO Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the JASCO Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0063e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/e1fcef8f-6554-4e66-9c3b-4f4078311e4d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDJhNmEzNC1hYmZiLTRhYzUtOTc0Zi1hZTcyNGUzZjhmOWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUxZmNlZjhmLTY1NTQtNGU2Ni05YzNiLTRmNDA3ODMxMWU0ZCI6WyJyZWFkIl19LCJleHAiOjE3Mzg0Mzk2MzgsIm5iZiI6MTczODQzOTAzOH0.S6tOkKYw7B9ZdDDL7uxxGa3sCrrAGlzRAp2ofHyiDKQ&client=302a6a34-abfb-4ac5-974f-ae724e3f8f9d&height=300&mode=fit","bannerMediaApiFileId":"e1fcef8f-6554-4e66-9c3b-4f4078311e4d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"jcs","projectId":10090,"serviceDeskId":8,"name":"JASCO Customer Service","description":"Welcome! You can raise a request for JASCO Customer Service using the options provided. JASCO's website can be found at www.jasco.com.","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"77","name":"Marketing Request","descriptionHtml":"","callToAction":"Marketing Request","introHtml":"Got a question for the marketing team? Submit it here.","icon":10570,"iconUrl":"https://jasco1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[16],"key":""},{"id":"71","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10570,"iconUrl":"https://jasco1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10570","groups":[16],"key":""},{"id":"69","name":"Quote Requests","descriptionHtml":"","callToAction":"Quote Requests","introHtml":"Choose this if you have questions about licensing or billing.","icon":10557,"iconUrl":"https://jasco1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10557","groups":[16],"key":""},{"id":"73","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10566,"iconUrl":"https://jasco1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10566","groups":[16],"key":""},{"id":"74","name":"Suggest a new feature/improvement","descriptionHtml":"","callToAction":"Suggest a new feature/improvement","introHtml":"Let us know your idea for a new feature or an improvement.","icon":10556,"iconUrl":"https://jasco1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[16],"key":""},{"id":"68","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10541,"iconUrl":"https://jasco1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[16],"key":""},{"id":"72","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10548,"iconUrl":"https://jasco1.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10548","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[68,69,77,71,73,74]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4edee84a-da27-3cc0-a9bf-31351570e28c","appLinkName":"System Confluence","appLinkUrl":"https://jasco1.atlassian.net/wiki","spaceKey":"JCS","spaceName":"JASCO Customer Service","spaceUrl":"https://jasco1.atlassian.net/wiki/spaces/JCS","isServer":false},"labels":[],"projectKey":"JCS","serviceDeskId":8,"kbLinkDomainURLs":["https://jasco1.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMDJhNmEzNC1hYmZiLTRhYzUtOTc0Zi1hZTcyNGUzZjhmOWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDkwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg0NDAyMzgsIm5iZiI6MTczODQzOTAzOH0.pvNubb8ngRFz_XCyecARGHZkT_8TXeIansAW-lhEbfk","targetCollection":"upload-project-10090","endpointUrl":"https://api.media.atlassian.com","clientId":"302a6a34-abfb-4ac5-974f-ae724e3f8f9d","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://jasco1.atlassian.net/wiki","kbLinkDomainURLs":["https://jasco1.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jasco1","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"18c506d2fae8c4bfcc7b025035f6d82685f558a6_lout","baseUrl":"https://jasco1.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jasco1.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"302a6a34-abfb-4ac5-974f-ae724e3f8f9d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"23e3281dacec46c8891b9b2b188a484b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}